At Villa Monticello Boutique Hotel, the health and safety of our guests and staff are our top priority. In response to the COVID-19 pandemic, we have implemented the following policies and procedures to ensure a safe and comfortable environment for everyone:
Enhanced Cleaning Protocols: We have increased the frequency of cleaning and disinfection in all areas of the hotel, with a focus on high-touch surfaces such as doorknobs and handrails.
Hand Hygiene: Hand sanitizer stations have been placed in key areas throughout the hotel for guests and staff to use. We encourage frequent hand washing and sanitizing to prevent the spread of germs.
Face Coverings: In some instances, face coverings may be required in certain areas of the hotel. Guests are kindly requested to comply with these requirements for the safety of themselves and others.
Health Screening: Anyone exhibiting symptoms of illness may be asked to undergo temperature checks and health screenings upon arrival. And will be provided with appropriate assistance and guidance if needed.
Staff Protocol:All staff members have been vaccinated against COVID as part of our comprehensive COVID-19 policy.
Flexible Booking Policies: We understand that travel plans may change unexpectedly due to COVID-19. Therefore, we have implemented flexible booking and cancellation policies to accommodate our guests’ needs.
Continuous Monitoring and Adaptation:We continuously monitor the latest developments and recommendations from health authorities and adjust our policies and procedures accordingly. Our goal is to provide a safe and enjoyable experience for all guests while maintaining the highest standards of cleanliness and hygiene.
We appreciate your cooperation and understanding as we work together to navigate these challenging times. If you have any questions or concerns about our COVID-19 policies, please don’t hesitate to contact us.
Thank you for choosing Villa Monticello Boutique hotel. We look forward to welcoming you and providing you with a safe and enjoyable stay.
21 Mankata Ave.
Airport Residential
Accra, Ghana.