This website www.villamonticello.com is made available to by Villa Monticello Boutique Hotel GH. We comply with data protection legislation such as the EU General Data Protection Regulation, which regulates the processing of personal data relating to you and grants you various rights in respect of your personal data. We highly value your trust in us, and recognize both the significance and the obligation to treat your data with care, and protect that data from misuse or abuse.
In no case will the data be sold or made available to third parties without your permission. This privacy statement will inform you how we handle your data.
Collection, processing, or use of Personal Data
Personal information is any information relating to an identified or identifiable person. Personal information about you is collected, processed, or used by us only when you provide it to us voluntarily or with consent, and where it is within the scope of the law.
As a point of principle, you can visit our website without telling us who you are. Every access to our website and every request for a file stored on our website are logged. This logging relates solely to information, which does not allow you to be identified. The following data is logged: Name of the requested file, Date and Time of the request, amount of Data transferred, notification of successful request, web browser used, and requesting domain. The logging serves internal system and statistical purposes and we analyse this data only in an anonymised format. IP addresses and Cookies of requesting computers are not collected by Villa Monticello.
As a matter of practice, we will only collect such data as required for the provision of services, for example the answering your questions or the execution of contracts between us. For example, to book a room for you, we require your credit card details, card number, and CVV, which will be stored, encrypted on secure bank servers. If we ask you for further data that is not mandatory, we will clearly mark such responses as voluntary.
YOUR PERSONAL DATA
A transfer of your data to third parties will only occur within the scope of the implementation of the services requested by you, or in any other case, with your permission. Transfer of data related to your person to governmental entities or authorities will occur only where required by law.
If you enter personal data like your NAME, ADDRESS, or CREDIT-CARD NUMBER, such information will be transferred in an encrypted manner. This data goes directly to encrypted and secure servers of the bank handling the transaction and is not stored on our servers at all. Our security procedures are continuously improved in line with current technological developments.
We reserve the right to work with providers who operate servers outside of the territory of the European Union. The company Sabre Hospitality Solutions, whose servers we currently use, adhere to the “Safe Harbour Principles“ and therefore guarantee the same level of protection for data saved on their servers that apply within the EU.
Deletion of Collected Data
Deletion of the collected data occurs when you revoke your agreement to the processing of such data, when the knowledge of your data will no longer be necessary for the fulfilment of the purpose that lead to the collection and processing of your data, or where the processing of your data is not permitted by law.
Our website hosts plug-ins from common social networks. If you use such a plug-in, a connection to the servers of the relevant social network will be established, and information about your visit to our website will be transferred. If you are logged in to said social network, this information can be related by the social network to your personal profile. Villa Monticello shall not be liable for the transfer and processing of your data by social networks. Please refer to the terms and policies of use of the relevant social networks.
Our website uses called cookies in several places. They serve to make our service more user-friendly, effective, and safe. Cookies are small text files that are saved locally on your computer and accessed by your browser. Most of the cookies used by us are called session cookies. They are automatically deleted after your visit. Cookies do not cause any harm to your computer and contain no viruses.
Category 1: Strictly Necessary Cookies
These cookies are essential in order to enable you to move around the Website and use its features. Without these cookies, services you have asked for such as remembering your login details or data provided for a booking cannot be provided.
Category 2: Performance Cookies
These cookies collect information on how people use our website. For example, we use Google Analytics cookies to help us understand how users arrive at our site, browse or use our site and highlight areas where we can improve areas such as navigation, booking experience and marketing campaigns. The data stored by these cookies never shows personal details from which your individual identity can be established.
On our website, you have the possibility to sign up for our newsletter. The personal data which you provide in this context is only used for the purpose of personalisation of the newsletter and is not disclosed to third parties. If you sign up for our newsletter via our Website, you are required to provide your email address only. When you sign up for the newsletter via our website, you will receive an email to reconfirm your interest in staying in touch (double opt-in). Any additional information is voluntary and will be used solely for a personalisation of the newsletter.
By providing your email address and subsequent confirmation via the double opt-in, you consent to receive our newsletter. You can revoke your consent and opt out of receiving the newsletter at any time by clicking on the unsubscribe link included in every newsletter. Moreover, you also have the possibility of unsubscribing in your personal profile under “data protection”. For any further objections, kindly address the contact stated at the end of this policy.
We also include web beacons in HTML-formatted e-mail newsletters in order to count how many newsletters (or particular articles, links, etc.) are being accessed, and on our website to count users who have visited these pages.
Protection of Minors
Children and adolescents with limited legal capacity are as a matter of principle not allowed to transfer any personal data to our website without prior consent of their parents or legal guardian. Villa Monticello will in no way knowingly collect personal data from children or adolescents with limited legal capacity, use these data in any form, or divulge this data to third parties without authorisation.
Right to Information / Public Procedure Directory